We’re very happy to announce a brand-new, fully-social version of the Tello service which now lets you share Tello ratings with your friends on Facebook and Twitter and directly engage with businesses to resolve issues. Get it at http://tello.com.
People expect great customer service and are eager to offer insights to help businesses improve. Now everyone can make a difference by thanking employees for great service, and by providing constructive feedback on less-than-great service.
Tello is more convenient than ever — now the app includes a “Request Reply” feature that lets you tell a business you have rated an employee and would like them to contact you to resolve any issues.
We think Tello can be a new kind of rating system that offers businesses structured, constructive criticism in real-time. During our beta period, we were pleased to find that more than 85 percent of Tello ratings were positive.
For Android and other mobile users, our mobile web app is at http://m.tello.com
We’d love to hear from you – email us at hello [at] tello [dot] com.