Understanding your phone bill: Taxes vs Fees
We know you are familiar with the phrase ”death and taxes”, yet the meaning stopped being sweet after Brad Pitt was no longer the face of death. Movie or not, no one can escape the truth: we all pay taxes, we all hate it. It’s just how life goes: we all hate Mondays, flies in our coffee and taxes.
Having this in mind, we are trying to set the record straight in what our services are concerned and make the proper difference between taxes and fees, so that you could easily tell a good deal from a wanna be.
The Not so sneaky FUSF tax
Tello does not charge extra, but we do collect what is legally required to, like the Federal Universal Service Fee (USF) Charge. The federal Universal Service Fund (FUSF) is a Federal program created to help ensure telecommunications services are available to all consumers nationwide. This fee increases access to advanced telecommunications services to all customers in rural areas at reasonable rates and provides funding for federal programs. Good to know: the rates change for FUSF each quarter.
Another tax, another complicated name
Behold the Federal cost recovery fee. This charge’s main reason for existence is to recover amounts incurred by companies for regulatory costs and for telecommunications services for the speech and hearing-impaired & local number portability and it changes annually. This isn’t a government tax, rather a fee collected and retained to help recover certain costs we’ve already incurred.
We collect E911 taxes. Again, these are determined on the state level and have different tax rates. This tax is collected so anyone can dial the number 911 in case of emergencies.
Understanding your phone bill
Depending on your address, we may collect taxes on the State, Local, County, and City level. As you know, each state has the power to charge Additional State Taxes based upon Public Utility Commission (PUC) Guidance. If you have a question about a charge on your bill that appears to be state-initiated, the best thing to do is to contact your state PUC for details.
All the above are legal taxes that everyone charges. Tello has no extra fees added to your phone bill, so go ahead, look all you want, but you’ll never find anything else. We’re telling you, you have a better chance of winning the lottery than finding hidden fees on Tello!
So, the answer to all your questions related to extra charges with funny made up names is NO: at Tello, there are no maintenance fees, line, upgrade/downgrade fees, late fees (what the fudge is that?) activation, and so on.
This is what we strongly believe and apply to our business: Extra Fees should be Extinct!