2G Shutdown: Time to enable VoLTE on your phone
Okay folks, the time has come! After we parted ways with our 3G friend last year, it’s now time to say goodbye to 2G. This brings great news ahead as the sunsetting takes place in order to make room for newer and better technologies in the telecom world.
The official date of the shutdown is April 2, 2024. To make sure you’re ready for this transition, we’ve put together a few things you should know.
What does the 2G shutdown mean?
The reason for the shutdown of 2G is to make space for the newer technology. As you might already know, 4G/LTE is in full swing, alongside the emerging 5G. They are now the main networks across the US, bringing us great connections daily.
Also, these new technologies need to be supported by the devices that we’re using.
The manufacturers know this and that’s why most of them are already compatible with those networks.
While the sunset of the 2G means that it will make way for the bigger and better 4G and 5G, it also means that you’ll no longer be able to use any device with the 2G network. In order to embrace the expansion of these networks, old devices have to be retired and replaced with newer and more capable ones.
Will you be affected by the shutdown of the 2G network?
A limited number of our customers will be affected by this, but, if that’s the case, you will be notified. Make sure to check your Tello account or any SMSes and emails you get from us in the following period.
What should you do about it?
Attention, please: If you’re affected by the sunset of the 2G network, worry not! The solution to this is our reliable buddy, VoLTE.
What does VoLTE mean?
VoLTE, short for Voice over Long-Term Evolution, is a telecommunications standard that enables voice calls to be transmitted as data packets over 4G LTE networks.
You might remember a thing or two about VoLTE, as we discussed it a lot when we waved goodbye to our good old friend, 3G, last year.
What are the advantages of VoLTE?
Not only is VoLTE a game-changer in the telecom world, but it’s also a necessity for our communication. Here are its main advantages and the reasons why you should enable VoLTE on your device:
- Crystal clear calls and HD voice quality
- Speedy call setup, connecting your calls in a flash
- Simultaneous Voice and Data because we’re all multitaskers around here. VoLTE is the one that makes it possible for you to browse the internet while talking on the phone.
- Enhanced call features, making great video calls possible.
- Saving battery life, as if the above ones were not enough.
How to enable VoLTE on your device?
As this emerging technology is all around us today, most of the phones come equipped with built-in VoLTE capabilities. So what’s left to do is…nothing!
But, in case you manually have to enable it, there are a few steps to follow, that we also covered in the past.
Keep in mind that there are many devices available right now, so you might encounter some differences among the settings.
But, long story short, on most Android devices, you’ll need to toggle on the VoLTE option.
You can find it under one of these names: VoLTE Calls, VoLTE Calling, Enhanced LTE Calling or HD calling.
Depending on your Android device model, you should find it by following one of these steps:
- Go to Settings – Network & Internet – Call- Enable VoLTE / HD Voice/ Enhanced calling.
- Go to the dial pad of your phone – Tap the 3 dots/menu in the top right – Tap Call Settings – Tap to enable VoLTE / HD Voice / Enhanced calling.
Also, here is a checklist for you in order to make sure VoLTE is enabled correctly.
- Your device’s software should be up-to-date.
- Data Roaming should be Turned Off
- Network Mode should be LTE.
- Network Operators should be Tello.
Don’t forget to restart your device after.
If you need more guidance for enabling VoLTE on the main Android devices, check out the steps below:
Go to Settings -> Select Connections -> Tap Mobile Networks -> Tap the status switch beside VoLTE calls to toggle it on
Google Pixel phones:
Go to Settings – Select Network & Internet – Tap on Mobile Network – Tap the status switch beside Enhanced 4G LTE Mode Calls to toggle it on
Go to Settings – Select Network – Go to mobile Networks – Tap the status switch beside VoLTE Mode Calls to toggle it on
Go to Settings – Select Network & Internet – Tap on Mobile Network – Tap on Advanced
– Tap the status switch beside Enhanced 4G LTE Mode Calls or 4G Calling to toggle it on
In case you need any help enabling VoLTE on your iOS device, here’s your step-by-step guide:
- Tap Settings and then Cellular (or Mobile).
- Make sure the Cellular Data (or Mobile Data) switch is in the “ON” position.
- Tap Cellular Data (or Mobile Data) Options and then tap Voice & Data. Ensure LTE is selected (has a checkmark). If not, tap to enable it.
- If you see a VoLTE slider, ensure it’s in the “on” position. If there is no slider, then VoLTE is already enabled
What to do if you can’t enable VoLTE?
If any hiccups come along, we’re right here for you.
If you’re seeing LTE as active on your device, but it is not working as intended, you might need to do a few more things. Very few models might need a manual setup of the APN, so we’ve covered the steps here.
Plus, don’t forget that our 24/7 Customer Department is ready to assist you. Just come prepared with your exact device model name and the IMEI.
What to do if your device is not VoLTE-capable?
The bad news is, you’ll need to change it. Unfortunately, there’s nothing more to do if your device does not support VoLTE. You’ll need to replace it ASAP. (And by ASAP, we mean by April 2, 2024, when 2G will be officially retired.)
The good news is, we have plenty of options to choose from on Tello.com. All of our phones are compatible with the 4G LTE and the newer 5G technologies.
The great news is, we’ve got a SITEWIDE sale until December 26, 2023, just in time for you to upgrade to a better phone!
Plus, don’t forget that we’re welcoming any device at Tello, as long as it’s compatible with our network, and, of course, it’s VoLTE-compatible.
To sum it up, as the shutting down of the 2G network is inevitable, you have some time to get ready, if you’ll be affected by this. You can either turn to VoLTE or update your phone to a newer model. Either way, we’re here with all the support you need, so don’t hesitate to ask us anything!