Clicks vs Bricks or why is Tello available online only?
Ever wondered what’s the difference between an online retailer and a brick-and-mortar one? Ever considered that a supermarket’s presence in your neighborhood may be reflected in the price you pay for the services purchased? The controversy has been going on for a few decades now and the pros and cons are very diverse and strongly tied to the type of goods customers look for.
Still… there are a few arguments that can’t be disputed and that favor online shopping lovers. Here’s our list:
It’s usually easier & cheaper to shop online.
That can be explained through the fact that companies cut down on certain costs: rent, utilities, employee salaries, and simply focus on the service or product sold. The online price you pay doesn’t include: the wage of the employee who assisted you, the rent for the shop or even the cleaning & electric bills the company had to include in the offline retail price.
Check Tello, for example! The service can be purchased only online and the prices offered are the lowest on the market. For unlimited minutes + unlimited texts + 2GB LTE data you only pay $39/month.
It’s possible, because it’s online!
Online businesses are really open 24/7 and can accommodate any schedule or time frame. No need to run to the store, no need to spend gas and time you usually don’t have just to talk a representative. A professional online business has the perfect solution for this.
Tello’s Customer Service team is open 24/7 and can answer any question in English or Spanish by phone, chat, or email. Plus, our business is available all the time, anytime. Not until 10pm on weekdays and until 8pm on Saturdays and Sundays. But all day, everyday!
Let’s say you’re in Mexico, having the time of your life and you just realized that your plan balance is running low.
What can you do? Wait until you return to visit your local store & renew your plan? Make an international call and ask your mom to renew your plan and afterwards pay for that international call the equal of 2 burritos, 2 empanadas, and 2 sangrias?
If you’re a Tello user you can simply log in on www.tello.com and renew your plan. After all, you only need a credit card or a PayPal account! Or even easier, log in directly in the free app called My Tello and renew your plan. You can use your plan minutes to call from abroad over WiFi with the use of this simple app. Go to the Dial tab, pick a number from your Contacts list and make the call.
As I said, an online retailer is available worldwide!
70% of the people who prefer to shop online say one of the main reasons they choose it is because it’s much more convenient. You don’t have to reserve an entire hour of the day to do your shopping. You just sit on the couch, with a cup of tea and put together your shopping list.
Plus, they also confess that the urge for compulsive shopping is somehow lower, because you can add everything you want in the basket and then have another look… and another look… and maybe give it half an hour and then finally decide if you really want that pair of skinny jeans. There’s no pressure to buy, to hurry or to leave the shop when you visit an online store. It’s just you and your needs. And, if necessary, a helpful Customer Service agent willing to help. ;)
Variety is definitely one of the top 10 reasons online shoppers have become addicted to their new purchasing habit. Brick-and-mortar stores have limited storage and therefore limited room to display all items, even the discounted ones they want to sell a fast as possible. Online… space is not a problem. You can display thousands of items, you just need easy to use filters and a friendly website and the customer is grabbed for at least 30 minutes.
Check Tello! You can choose from cool phones, refurbished or new smartphones to classic ones known as “dummy phones“. It’s all there, the discount is obvious and the price is crystal clear. No need to ring up a shop assistant, no need to wait until you can talk to someone and see the cheapest option or the price for the refurbished iPhone 6… Online, it’s all there under your nose.
So, besides the fact that online shopping is convenient and cheaper, it also helps you save money due to the common “Free Shipping” rule.
You may have to purchase goods in value of a certain amount to get free shipping, or you may need to be a loyal customer enrolled in their loyalty program… but in 90% of cases online purchases come with a cherry on top and are delivered to your door with no extra costs.
If you ever wondered, any phone purchased from Tello is delivered for free to the customer’s household. Plus, even the return policy stipulates free shipping in the first 30 days.
Convenient, cheaper, available worldwide, 24/7, free shipping… here are just some of the advantages that convinced Tello to sell its services ONLINE only.