There’s life beyond the big 4 and most importantly, there are unprecedented savings & customer satisfaction. An alternative budget-friendly carrier such as Tello Mobile takes the lead when it comes to putting customers in the driver’s seat.
With a pledge to no phone-exclusive plans, no lock-ins, Tello takes the promise of a better cell phone service to every American household that wants to lower phone bills, without cutting down on quality.
How Tello Mobile Beats the big 4 carriers & other MVNOs at customer satisfaction
Rock solid – reliability
When first saying you’re looking into other options, besides the big 4 – AT&T, Verizon, Sprint & T-Mobile – your friends might look at you a bit funny. “Unknown” carriers are not reliable. There are a lot of fears related to switching carriers related to losing your phone number, being days (read ages) without service, endless port-in horror stories.
That is not the case with Tello. There’s a 60-second signup process, a smooth transition to port in, and you get to keep the phone number you love or get a new one from us.
Here’s what tech experts like AndroidCentral.com say about Tello: “If you’re on the verge of losing faith when it comes to reliable wireless carriers, take a look at Tello Mobile, the MVNO that made quite a splash in the market in the last year when it comes to outstanding prices and reliable service.”
Of course, our customers’ voice is as strong when highlithghting our sweet spots: “Cell service is amazing, I haven’t had any dropped calls, clear and easy to hear. The plan prices are ridiculously and amazingly affordable! I love Tello!” – Wendi Hanson
“Up to this point, Tello has been an absolute joy to use. It’s allowed me to slice my bill drastically, while still maintaining the reliability that I’ve come to expect from a service provider. The customer service is exceptional and the pricing is 100% unbeatable. “ – Nathan U.
Supersized phone plans are not for everyone, in the same way that preassembled plans don’t meet every need or lifestyle.
As opposed to the big carriers and some MVNOs, Tello is all about giving customers the option to custom build their phone plans. Anything goes from data-only plans, talk & text only options to those that have a bit of everything, like the widely popular 1GB + unlimited talk & text for just $14/mo.
Pay for what you use and nothing more. Plus, you can upgrade or downgrade for free anytime. While unlimited plans might prevent overage charges, the truth is you may use less data than you think if you’re connected to Wi-Fi at home and work. Plans that charge for a fixed amount of data can be much cheaper and savings will make a difference.
CNET’s savings guru agrees: “Whenever I talk about cheap phone service — which is often — readers jump in to champion Tello, a carrier with some of the lowest rates around.”
Outstanding Customer Service
People are hungry for a personal touch.
Having a real person answering your calls, tending to your case, with practically no wait time, no ads, no interruption is what makes Tello’s Customer Service outstanding.
Tello customer service is friendly and exceptionally responsive 24/7 via phone, email & call back, and we are getting an exceptionally high rating from over 3.8 k independent customer reviews.
iMore.com pin points the same well known fact about Tello’s Customer Service: “With practically no waiting time and 4 different languages spoken by Tello support team, it’s no wonder they’re among the only wireless services to get a 4 star rating.”
Free game-changing features
All Tello plans include free tethering (hotspot) up to the plan data capacity.
This is extremely convenient in all aspects of life, making turning people into great friends. It’s in the details: it allows people to create a miniature hotspot for friends, work together or just surf the web at local coffee shops.
Once allotted data runs out, 2G data continues to be available.
Plus, all plans come with unlimited calls to Canada, Mexico & China.
The best part of putting customers first is that they have full control of their plan. The intuitive self manageable account dashboard lets people upgrade/downgrade their phone plan choices with no hustle and, most importantly with no extra cost or junk fees.
Win – Win Referral Program
Friends don’t let friends overpay for wireless. That is why Tello created a one of kind referral program that guarantees satisfaction on both ends.
Refer a friend to Tello and you both get rewarded 10 Tello Dollars aka $10 account credit. Use them to pay a phone bill or even get a new phone from us.