We’re here to help: Double data & talk, double care for all
COVID-19 has definitely changed our lives, our routines and priorities. It will continue to test our patience, drive and hope. Just remember, we’re in this together!
Every household has real concerns about the effect the coronavirus pandemic will have on their income, budget and the overall economy. With schools, offices, stores and restaurants closing down, families across the country are practising social distancing and isolation.
As a wireless provider, we know the importance of connection and communication in these days of unprecedented events. That’s why we’re offering double data & minutes for every customer, new or existing, at the same price. It’s our way to make things easier in these troubled times and make technology more affordable.
Socially distant, even more connected
That is the ultimate goal of this offer.
We want to know that all Tello customers and everyone in need has access to core communication services. People rely on our service every day. Doing our part to ensure that the repercussions of the COVID-19 crisis don’t take such a big toll on our finances is how Tello decided to help.
I want to join Tello, does this apply to me?
Yes, whether you are a new or existing customer, you get double data & minutes for the exact same price.
We recommend starting with one of our most popular plans, that mixes in data, talk & text to have you covered: the 2GB + 300 minutes & text that will only add up to $12/mo. If you sign in now, you’ll get double the data in your account, meaning that instead of 1, you’ll get 4GB + 600 minutes + unlimited SMS for the same price, for the next 2 months.
I’m already a Tello customer, how do I benefit from this?
No action required, every existing customer gets double the data & the minutes they already have in their plan, effective immediately.
Let’s say you only have 1GB + 100 minutes left in your plan of 4GB and 300 minutes. Starting today, everything in your remaining balance is doubled – meaning you’ll see 2GB and 200 minutes in your balance for free. At the next bill date, all the calling options in your original plan are doubled and you’ll have 8GB + 600 Mins for the same price, for the next 2 months.
We’re keeping it easy & accessible.
During this period, Tello runs at a normal pace.
While your plans are getting an upgrade, every other Tello feature and service stays exactly the same. We’re staying safe, caring for our employees and customers alike, and are here to help if needed.
📌 How to keep your phone clean and protected against Coronavirus
The healing power of human connection
Communication is of utmost importance.
Verbal or virtual hugs work.
Pick-up the phone, call someone and ask how they’re doing. Hearing another person’s voice is way better than an email. Save those for work. Talk with neighbours and see if there’s any way to assist them. Many people are struggling with the current situation and you never know how a small gesture can improve their mood or brighten their day.
Even older adults can find the use of technology these days and could use more data on their phones. Consider walking your parents or grandparents through setting up and using apps like: Headspace, Silversneakers GO, Tapestry, Audible, Old time radio 24, Lumosity, Wordbrain, Facetime/Skype so they can stay connected, active and more positive. There’s no better time to become e-literate, so take their phone plans into consideration as well, when it comes to caring for their needs.
Since we can’t be close to our loved ones, most of us are heating up the phone or emails more than ever. That’s why we at Tello believe in a physical distancing, not a social one. We need mutual support, we need each other!
📌 Home-quarantine, between prevention & anxiety
Thank you Tello!!
This will allow my mom to facetime with her grandkids twice as much. Keeping in touch and seeing each other helps us get through each day.
My wife currently is a tello subscriber. I would like to get on a family plan I currently am a BOOST subscriber. When I input my IMEI number the reply says there is a problem with my current carrier. I was a Virgin subscriber for years and was automatically changed over to BOOST. I want to keep my current phone number. What problem could I possibly have that prevents me from keeping my current phone and phone number ?
Thanks for considering us, we’d love to have you in the Tello family.
Please bring this issue up with our Customer Support Team and they’ll sort you out.
Have a great day, stay safe!
Many Thanks. As an Emergency Medical Technician (EMT), I have tried to stay away from family for fear of spreading the CoViD-19 virus to them. By doubling the minutes and data at no additional cost, you have life a little easier on me. I have more time to talk and watch videos of them without being in close contact. For that, I am grateful.