Say goodbye to hefty phone bills for the entire family
Looking for the cheapest family phone plan for your family? In need of great value, super affordable cost & free hotspot without breaking the bank? Bring your family to Tello! Build designated talk, text & data phone plans for each member. Every new line comes with no added cost, and every phone bill with increased savings!
Accommodating the specific needs of every individual on a budget is what Tello does best. Now, with the launch of our family plan product, we’re just adding to our pledge to make overpaying for wireless a thing of the past!
Tello Family plans = increased savings & simplified bills
Families are one of a kind, why would your phone plans be any different? Get a tailored plan for each member. Unlike almost every other carrier, Tello Mobile allows multi-line customers to mix and match calling options – data & minutes – to find the perfect phone plan for each and every one!
It makes no sense to buy your teen the same phone plan as the one you’d get your grandparents or parents. While your 16 year old might not be able to live without a decent amount of data (or unlimited even), a 10 year old can do just fine with a talk & text only plan just for staying in contact with you, and your mom might be happy with 300 minutes & unlimited texts. That is why flexible family plans are the way to go!
💡The best thing: no shared balance. Everybody can rest assure that, despite of having one account for the entire clan, each member gets his own phone plan & the balance is not shared commonly.
Take a look below and see if one of these plans are a fit for your kid, teen or parent or use our plan builder for more combinations:
We’ve added some frecqunetly asked questions and more details about the new Tello family plans, and for anything else, you can always contact our Human Customer Support.
Constant perks you get when joining Tello:
- Break free from contracts & stay as long or as short as you like
- Pay upfront w/ no contract, activation, or early termination fees
- No extra fee per line
- Coast-to-coast 4G LTE coverage
- Add Pay As You Go for super affordable international calls & texts
- Bring your own phone – Check here and see your phone’s compatibility
📌 Will Your iPhone Work on Tello?
How does a family plan work?
You can add an unlimited number of additional lines, each with their own phone number and Tello plan. Each of these plans can be managed from your Account Dashboard, allowing you to swap phones on the account, up or downgrade a plan, restart on a new billing cycle, port a number to that account, and more. There is no need to have the same address to do so and there is no extra cost per line.
How does billing work on a family plan?
The billing for each of your phone plans goes through your main Tello account. Each individual plan can have different billing dates depending on when you activated their lines, but it’s all charged through the credit card on your main account.
How do I set up my Family Plan?
You can always have your family join Tello under the same account. Start the process and set up a line for each family member. Select the appropriate plan for each family member, enroll a new device or buy one from Tello, bring your existing number or choose a new one, complete the payment and you are all set. You can later enroll additional family members anytime by selecting a new line on the checkout page.
📌 Best Smartphones for Seniors
Are we able to keep the same phone number we bring onto the plan?
Thanks in advance,
Of course, you can keep the same number when switching to Tello. You can even bring your own device as well. Thanks!
This is a great change. I’m just not sure how I merge my multiple individual accounts into one family account.
In order to merge your accounts into a family one, please contact our Customer Support Team, and they’ll manage this for you, thanks!
How can I merge 3 individual existing Tello lines/accounts to 1 family account?
Please contact our Customer Support team and they’ll gladly assist you with this. Thanks!
Am I able to make calls to Japan?
Bruce, Tello Mobile plans work for the US only. If you want to make international calls, you can buy Pay as you Go credit – here’s our rate for Japan: https://tello.com/rates/pay_as_you_go/Japan. Hope it helps, thanks!
If we get a family plan would we be able to share the pay as you go balance for the whole family? Of would each line have an individual pay as you go balance?
Hi, Ivonne, our family plans have a no shared data model. We found that this works best with our customers’ needs because every family has that one member who runs through the entire data. To prevent such situations, Tello family plans have the possibility to fully customize each member’s phone plan, as well as no shared data. Thanks!
is it possible to share data/phone minutes to another family member if one account ran out for that month? thanks
Unfortunately, our family plans are created with no shared data, to help protect people from data hogs in the family – we all have one :).
If one person needs more data or minutes, it’s easy to upgrade their plan, with no extra cost for this move, so feel free to ramp them up any time.
We’ve been using the flip phone, but want to give our kid an iPhone which is easier to text with.
However, we do NOT want to give her a data plan – but the ability to use wifi at home (because we don’t want her on the internet at school).
Can we use an iPhone on the “No Data” $8 plan?
If so, will internet access through data be blocked? Or will we be charged for data used without a plan?
So glad you asked. A lot of parents are using Tello’s talk & text only plans for their kids.
This is a GREAT choice: https://tello.com/buy/custom_plans?plan=0-unlimited, it can totally work with Wi-Fi.
Most iPhones work with Tello, but please check yours here: https://tello.com/bring_your_own_phone.
Keep in mind that you can use Wi-Fi Calling with Tello if the following conditions are met:
-your device supports Wi-Fi Calling which the majority of Tello GSM-compatible phones do.
-you have enabled Wi-Fi Calling on the device.
-you have registered an E911 address in your Tello online account (or through your phone Menu).
-the Wi-Fi network you are using allows Wi-Fi Calling. Obviously, this is not within Tello’s control or responsibility.
My family has 3 different tello lines already all under different accounts, is there a way for me to consolidate these to a single one since I’m paying for them all already?
YES you can bring them all under one account. Please contact our Customer Suppor by email or phone, they will need some info from you and they will handle the merge.
You can reach our CS at: https://tello.com/contact
Thanks for using Tello ;)
Can I use tello dollars to pay for manual renewals on all lines within my account?
Yes you can! To pay for a plan with Tello Dollars you would need to do the following;
Choose the Tello Dollars option and proceed with payment.
Please make sure that the total amount or the order (the full cost) does not exceed the amount of your Tello Dollars, as we do not accept partial payments.
Hope this helps,
Is there a way to transition a line on a family plan to an independent account? For example, a child grows up, and starts paying their own phone bills. They want to keep their number — naturally — but have their own mailing/billing address and form of payment.
Yes, it is possible, but you can’t do it yourself from your online Tello account.
If you want to make this change please contact our Customer Support and they will process your request.
What are the up front and the monthly savings as a result of the Family plan? A few examples with dollar figures would help.
All Tello plans come with amazing deals on Data, Minutes & texts.
Besides the fact that you can manage multiple lines from one account, there are no extra savings involved, just the easiness of using Tello.