👀 Does this sound familiar: you’ve ordered a Tello SIM, super proud of your budget-savvy choice, daydreaming of all the great wireless savings that are about to come your way and before you know it, you’re frustrated and Googling “how to install your Tello SIM”?. You’re not alone, friend!
Small things like inserting a SIM into your device might seem easy peasy, yet with so many phone models and info out there, things turn sticky, in no time. It’s funny how such a small piece of information – like how to insert a SIM in your device – can be so useful in the midst of a fast-paced life.
We created a guide with tons of pictures and easy steps to follow to get rid of this annoying problem. Since getting your hands on a Tello SIM is one of those things you’ll never regret buying, we figured we’d share some basic info to make the entire process smoother, right off the bat!
💡 Key takeaways: You’ll understand how the Tello GSM SIM should be correctly inserted in the device, depending on the type of device that you are using, in no time and master the task with mad MacGyver skills.
Keep in mind: Follow the guide below, only AFTER you have activated the Tello GSM SIM from your online account at https://tello.com/activate.
No detail is too small. That’s why we’re starting with the Tello GSM SIM card kit:
1. Open Sesame! We mean the envelope that includes the 3 in 1 SIM Card kit
2. Take out the Tello SIM Card Kit where you should see the 3 different sizes inside the adapter
3. How to check which SIM size is required for your phone:
a. Take a close look at your phone’s SIM Card tray size and then note the three different sized cut-out SIM options we sent you and match the sizes – Glasses on, rulers out! Kidding, it’s easier than it sounds.
b. If you chose to bring your own device to Tello, check your phone manual to see which SIM size is required.
c. If you don’t have the manual any more or it’s easier for you, use Google to search for this info – you can look up the device manual online, because, let’s be honest, who keeps it? Forums like Reddit are a lot of help, too.
d. If the device was purchased from Tello, we recommend you check the “LTE SIM CARD” field under Tech Specs, on the Tello Phones page – we anticipated this, y’all, so please find the info there.
Here are the three SIM sizes that a device may require:
- Standard SIM (1FF)/ Mini-SIM(2FF): The largest SIM sizes and mostly found in older devices.
- Micro SIM (3FF): The medium-sized SIM card, used mainly in previous models.
- Nano SIM (4FF): The smallest SIM size and the one generally used by new phones
4. Push out the required SIM size from the adapter
Don’t worry if you initially pushed out the incorrect size. The chip can be attached back to the adapter, so no harm, no foul.
5. Look for the SIM card slot
Your card slot may be found in one of these places:
a. Exterior – many smartphones have a card slot on the exterior. Spot the little cover with a tiny pin-hole beside it.
b. Under the back cover – if your device has a removable back cover, you may be able to find your SIM card slot underneath by simply lifting up the back
c. Under the battery – if the device battery is removable, the SIM card tray may be under the battery.
6. Insert the SIM in the device
Once you’ve located the SIM card slot, all you need to do is open it and insert the SIM card, usually logo-side up.
How to insert the SIM in a device with the card slot on the exterior
1.Press and hold the power key to turn the phone off.
2. Push the tray open, using the SIM ejector tool that came with your device or a paper clip, and gently pull the tray out from the tray slot.
3. Insert the SIM card on the SIM tray and press the SIM, to secure it.
Depending on the phone model, you may find more than one SIM card slot (SIM 1 and SIM 2). If you’re only using the Tello SIM card in that particular phone, insert the SIM in the SIM 1 slot.
4. Insert the SIM card tray back into the tray slot.
5. Turn the device back on and you’re done.
How to insert the SIM in a device with the SIM under the back cover
1.Press and hold the power key to turn the phone off
2. Remove the back cover
3. Insert/Slide the SIM into the SIM slot
To check how the SIM card should be inserted and in which way, look for a 45-degree notch in one corner that will align with the tray. It’s mostly intuitive, but we’re giving you specific angles, and all. We’re the problem-solving type.
This part is familiar: based on the phone model you have, you may find more than one SIM card slot (SIM 1 and SIM 2). The Tello SIM card usually goes in the SIM 1 slot.
4. Replace the back cover and turn your device back on. Done!
How to insert the SIM in a device with a removable battery
1.Press and hold the power/end key to turn the phone off.
2. Remove the back cover.
3. Remove the battery.
4.Insert/Slide the SIM into the SIM slot
To check how the SIM card should be inserted and in which way, look for a 45-degree notch in one corner that will align with the tray.
Same thing applies: depending on the phone model, there might be more than one SIM card slot (SIM 1 and SIM 2). If you’re only using the Tello SIM card in that particular phone, insert the SIM in the SIM 1 slot.
5. Replace the battery making sure that the contacts on the battery match the prongs on the inside of the device
6. Replace the back cover and turn your device back on
Follow the on-screen steps provided and your phone should start to automatically activate the Tello service.
If, by chance, that doesn’t happen, please wait 30 minutes, then reboot your phone and try again. You can also manually activate your phone by following the steps provided under the FAQ at the bottom of the “My Phone” page.
Now that you have this covered, start calling, texting & surfing the web with Tello! If a friend is in need of some guidance with how to install his Tello GSM SIM, pass the info around. Oh, yeah, bragging about the tiny cell phone bill you now get with Tello is encouraged too!